That Dropped Call With Customer Service? It Was on Purpose.
This article was featured in the One Story to Read Today newsletter. Sign up for it here.In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative. Speaking words and numbers to robots. Speaking them again more clearly, waiting, getting disconnected, finally reaching a person but the wrong person, repeating my story, would I mind one more brief hold. May my childr...
Read more at theatlantic.com