Show HN: Most users won't report bugs unless you make it stupidly easy
Show HN: Most users won't report bugs unless you make it stupidly easy
46 points by lakshikag 1 hour ago | hide | past | favorite | 35 comments
Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet - a little fun.After shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No.Not because users didn’t care but because reporting bugs is usually a terrible experience.Most tools want users to:* Fill out ...
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