I’ve been a bit of an anti-root-cause-analysis (RCA) tear lately. On LinkedIn, health and safety expert Vincent Theobald-Vega left a thoughtful, detailed comment on my last post. In his comment, he noted that RCA done poorly leads to bad results, and he pointed me to what he described as a good guide to using the RCA approach: Investigating accidents and incidents. This is a free book published by the UK Health and Safety Executive. However, after reading this guide, my perception of RCA has not...