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Why Companies Don’t Fix Bugs

A few years ago, a lone programmer named t0st did something extraordinary: he fixed an 8-year-old bug in GTA Online that had been driving players crazy. The bug? Painfully long load times, sometimes up to 20 minutes. While the single-player mode loaded in seconds. His solution was elegant: a 13-line code tweak that cut load times by 70%. Rockstar Games, the studio behind GTA, rewarded him with a $10,000 bounty and patched the game. Problem solved, right? Not quite. The internet erupted with crit...

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