The Precise Language Of Good Management
As a manager, your words are your bond
In the squishy realm of managing humans, the specific things you say have specific outcomes.
Unfortunately, most managers are very bad at speaking precisely. Speaking precisely, especially about long-term, uncertain things, is not something many people do by nature.
To compound issues, there are a variety of factors that drive managers to speak non-specifically and say the wrong thing. These include things like:
Nervousness or laziness
Lack of experience
No...
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