01 Intro Conversational interfaces are a bit of a meme. Every couple of years a shiny new AI development emerges and people in tech go “This is it! The next computing paradigm is here! We’ll only use natural language going forward!”. But then nothing actually changes and we continue using computers the way we always have, until the debate resurfaces a few years later. We’ve gone through this cycle a couple of times now: Virtual assistants (Siri), smart speakers (Alexa, Google Home), chatbots (“c...