Edited on March 14th 2025: expand in the "AI" sectionIntroduction#This article is about why on-call in its current state in big-tech is flawed, or how to properly develop software. Surprisingly, from my experience, smaller companies get this right, whereas big corporations tend to converge to a hand holding solution.tl;dr#Startups cannot afford engineers to baby sit software, big tech does.Wrong incentives in big-tech create a culture of unreliable software development, which leads to decline in...