Microsoft unveils AI agents for sales, striking back at Salesforce
Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop)
Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets.
Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff, ...
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