The first time I spoke to Alexa, it felt like the future had arrived. I walked into the room, asked Alexa to play “A Sky Full of Stars,” and it just worked. As a product maker, it struck me that this was technology at its best—doing what the customer wants effortlessly, intuitively, and naturally—and I wanted all the technology in my life to work that way. With 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities—enabling us to ...