Every ops team has some manual procedures that they haven’t gotten around to automating yet. Toil can never be totally eliminated. Very often, the biggest toil center for a team at a growing company will be its procedure for modifying infrastructure or its procedure for provisioning user accounts. Partial instructions for the latter might look like this: Create an SSH key pair for the user.Commit the public key to Git and push to master.Wait for the build job to finish.Find the user’s email addr...