Do-nothing scripting: the key to gradual automation
Every ops team has some manual procedures that they haven’t gotten around to automating yet. Toil can never be totally eliminated.
Very often, the biggest toil center for a team at a growing company will be its procedure for modifying infrastructure or its procedure for provisioning user accounts. Partial instructions for the latter might look like this:
Create an SSH key pair for the user.Commit the public key to Git and push to master.Wait for the build job to finish.Find the user’s email addr...
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