They tell you that injustice is part of some grand plan. And that’s what keeps you from rising against it. —Shehan Karunatilaka, The Seven Moons of Maali Almeida Patient R was in a hurry. I signed into my computer—or tried to. Recently, IT had us update to a new 14-digit password. Once in, I signed (different password) into the electronic medical record. I had already ordered routine lab tests, but R had new info. I pulled up a menu to add on an additional HIV viral load to capture early infecti...