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The Articulation Barrier: Prompt-Driven AI UX Hurts Usability

Summary: Generative AI systems like ChatGPT use prose prompts for intent-based outcomes, requiring users to be articulate in writing prose, which is a challenge for half of the population in rich countries.Current generative AI systems like ChatGPT employ user interfaces driven by “prompts” entered by users in prose format. This intent-based outcome specification has excellent benefits, allowing skilled users to arrive at the desired outcome much faster than if they had to manually control the c...

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