Hierarchies of authority vs networks of competenceStephen Denning Around 2016, Amazon created a team to build an app for all its drivers that would integrate all of the information about delivery schedules, weather, traffic, routes, and the eventual delivery sites. No one knew how long it would take to develop the app or how much it would cost. Amazon wanted it done fast so they sent the team far from headquarters—to Minnesota. “Go ahead,” was the message to the team. “Build it. Report back ever...