Commonwealth Bank of Australia said generative artificial intelligence tools cut customer losses from scams in half. It has also helped to shorten the process for mortgage pre-approvals to as little as 10 minutes.The technology helped lower frauds by 30% and its AI messaging app trimmed call center customer wait times by 40% this year, the bank said in a statement Thursday. AI may also soon be able to answer some 10% of the trickiest customer inquiries that regular computing responses can’t curr...