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Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said

Seth Wenig/AP Assistant professor of information science Allison Koenecke, an author of a recent study that found hallucinations in a speech-to-text transcription tool, works in her office. Tech behemoth OpenAI has touted its artificial intelligence-powered transcription tool Whisper as having near “human level robustness and accuracy.”But Whisper has a major flaw: It is prone to making up chunks of text or even entire sentences, according to interviews with more than a dozen software engineers,...

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