Image source, Getty ImagesDPD has disabled part of its online support chatbot after it swore at a customer.The parcel delivery firm uses artificial intelligence (AI) in its online chat to answer queries, in addition to human operators.But a new update caused it to behave unexpectedly, including swearing and criticising the company.DPD said it had disabled the part of the chatbot that was responsible, and it was updating its system as a result."We have operated an AI element within the chat succe...