Your product’s a vessel for your fantasies, developer. It promises a journey to lands where you could be who you hope to be; where your life could be what you want it to be. But a short journey, it does not promise. As you sail, uncertainty blinds you like a fog. Instinct and skill are your compass, but even the best compass is unaware of hidden obstacles. Progress becomes a game of going around surprise-bergs: Huge problems that show up only when you’re right next to them. You dodge them by mak...