There are a lot of jerks in the workplace. I should know. Over the last decade, since I began digging into the effects of incivility, thousands of people have asked me for advice about dealing with bullying bosses, board members, clients, and colleagues. I have, for example, been sent (and saved) some 8,000 emails that detail the range of such disrespect and intimidation, and the resulting distress and destruction. And I’ve tracked pertinent peer-reviewed research, which is growing like crazy. F...