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Hybrid working from home improves retention without damaging performance

MainWorking from home (WFH) surged after the COVID-19 pandemic, with university-graduate employees typically WFH for one to two days a week during 2023 (refs. 2,6). Previous causal research on WFH has focused on employees who are fully remote, usually working on independent tasks in call-centre, data-entry and helpdesk roles. This literature has found that the effects of fully remote working on productivity are often negative, which has resulted in calls to curtail WFH5,6,7,8,9,10,11,12. However...

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