This is a very long post for people who want a lot of details. If you want the shorter story of how I plan to avoid these mistakes at Otherbranch, look here.Discussion on Hacker News here.It's a long storyIt's been a year and a half now since I was at the helm of a dying company.I've had a lot of time to think.My name is Rachel. I joined Triplebyte in 2018 as a random ops employee; after a few other roles I eventually became Triplebyte's head of product for its last two years. I'm also the found...