Today, I’m talking with Zoom CEO Eric Yuan — and let me tell you: this conversation is nothing like what I expected. Eric started Zoom after working at Cisco and realizing there was an opportunity to make videoconferencing simpler and easier to use. And he was right: Zoom is now a household name — especially after usage exploded during the pandemic.But usage has since come down, and Zoom faces a number of business challenges he and I talked about. Yet, it turns out, Eric wants Zoom to be much, m...