Software has never looked cooler, but user interface design and user experience have taken a sharp turn for the worse. Contributing Writer, InfoWorld | mkos83 / Shutterstock When we first got the personal computer, we didn’t worry much about how things worked. We were, frankly, stunned that we even had such a thing. You had to learn some arcane lingo to type into a DOS prompt. That the computer might be difficult or awkward to use didn’t occur to us. But things gradually got more sophisticated, ...