Intersections Steve Jobs famously laid out his offices to facilitate employees bumping into each other. “When Steve Jobs designed a new headquarters for Pixar,” wrote his biographer Walter Isaacson, “he obsessed over ways to structure the atrium, and even where to locate the bathrooms, so that serendipitous personal encounters would occur.” The thinking was that the more he could get people to interact (particularly people from different teams), the more likely it was that they’d think outside t...