After private equity firms gobbled up wheelchair makers, users pay the price in long repair times
When Maureen Amirault purchased her first electric wheelchair in 2020, she had been living with muscular dystrophy for decades. Braces and a cane helped, but walking became too arduous, so she got a chair through a company called Numotion.
The first few months were great. The headrest fell off, but Numotion fixed it in a matter of days.
“That was my expectation moving forward,” said the lifelong Connecticut resident. “But for the past three years, I’ve never been without a repair issue, and I’ve...
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