"Walmart, Target, Dollar General Scale Back Self-Checkout Due to Theft, Customer Complaints; Move to Improve In-Store Experience and Staff Efficiency"

Walmart joins other big retailers in scaling back on self-checkout

Edited By Anne Marie Lee April 19, 2024 / 12:44 PM EDT / CBS News Target, Dollar General reducing self-checkout lanes Target, Dollar General reducing self-checkout lanes 00:52 Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri.The return to registers staffed by humans at the Walmart store in Shrewsbury, a suburb of St. Louis, comes a month after Target announced only those buying 10 ...