View PDF HTML (experimental) Abstract:Organizations rely on machine learning engineers (MLEs) to deploy models and maintain ML pipelines in production. Due to models' extensive reliance on fresh data, the operationalization of machine learning, or MLOps, requires MLEs to have proficiency in data science and engineering. When considered holistically, the job seems staggering -- how do MLEs do MLOps, and what are their unaddressed challenges? To address these questions, we conducted semi-structure...