Every organization has a mission, a reason for being. Organizations pass that mission — along with their terminology, procedures, systems, standards, and ways of working — to their people. People, in turn, take this context together with their own experience and work towards the mission.Work can take many forms, from code, to documents and slides, to relationships, to outcomes in the physical world.Some of these are straightforward: code either runs or it doesn’t. Agents have been using this fee...