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Is GenAI’s Impact on Productivity Overblown?

We don’t know much about how LLMs change productivity at the firm level — and a close reading of recent studies suggests they can hinder as much as help. January 08, 2024 Illustration by Kemal Sanli Post Post Share Annotate Save Get PDF Buy Copies Print Generative AI like LLMs have been touted as a boon to collective productivity. But the authors argue that leaning into the hype too much could be a mistake. Assessments of productivity typically focus on the task level and how individuals might u...

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