Is GenAI’s Impact on Productivity Overblown?
We don’t know much about how LLMs change productivity at the firm level — and a close reading of recent studies suggests they can hinder as much as help.
January 08, 2024
Illustration by Kemal Sanli
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Generative AI like LLMs have been touted as a boon to collective productivity. But the authors argue that leaning into the hype too much could be a mistake. Assessments of productivity typically focus on the task level and how individuals might u...
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