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Amazon faces 'leader's dilemma' — fight AI shopping bots or join them

Thos Robinson | Getty ImagesAmazon CEO Andy Jassy could see how dramatically artificial intelligence was altering e-commerce.In June, he told employees that AI agents will start to infiltrate aspects of everyday life, "from shopping to travel to daily chores and tasks."Four months later, Jassy said on an earnings call that Amazon expects to partner with third-party agents, and has engaged in conversations with some providers, though he didn't offer names.Now, Amazon is looking to hire a leader i...

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