Foreword Preface Part I - Introduction 1. Introduction 2. The Production Environment at Google, from the Viewpoint of an SRE Part II - Principles 3. Embracing Risk 4. Service Level Objectives 5. Eliminating Toil 6. Monitoring Distributed Systems 7. The Evolution of Automation at Google 8. Release Engineering 9. Simplicity Part III - Practices 10. Practical Alerting 11. Being On-Call 12. Effective Troubleshooting 13. Emergency Response 14. Managing Incidents 15. Postmortem Culture: Learning from ...