Tom Warren is a senior editor and author of Notepad, who has been covering all things Microsoft, PC, and tech for over 20 years.Microsoft is racing towards building an AI “agent factory” that lets businesses build and manage their own AI agents. While Microsoft was founded on the idea of being a software factory, it’s quickly being transformed into an era where AI agents will increasingly take on more human work. Now, Microsoft is launching Agent 365 as a way for businesses to manage AI agents i...