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Like so many people with busy 9-to-5s, high school teacher Suzanne Grinberg has a scheduling problem: By the time she has a free moment in her day to call her doctor to make an appointment, the doctor’s office is already closed.
So, when she recently called her dermatologist before business hours, Grinberg expected to leave a voicemail—but instead got a pleasant surprise. “At 5:30 AM, when I was putting on my makeup to go to work, I was able to make my appointment,” she said.
Grinberg’s dermatol...
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