Hello, and welcome to Decoder! This is Alex Heath, your Thursday episode guest host and deputy editor at The Verge. One of the biggest topics in AI these days is agents — the idea that AI is going to move from chatbots to reliably completing tasks for us in the real world. But the problem with agents is that they really aren’t all that reliable right now.There’s a lot of work happening in the AI industry to try to fix that, and that brings me to my guest today: David Luan, the head of Amazon’s A...