The acquisition combines Nice's purpose built customer service AI platform with Cognigy's conversational and agentic platform, which will enable organizations to accelerate AI adoption in customer experience. Israeli customer service automation solutions company Nice (Nasdaq: NICE; TASE:NICE) today announced that it is to acquire Cognigy, which has developed a conversational and agentic AI platform, for 955 million. This is the company's first major acquisition under CEO Scott Russell. The acqui...