One morning in May, Juan Palma, a graphic designer in the Chilean capital of Santiago, asked ChatGPT for instructions on how to get from his home to a nearby subway station. Within seconds, the chatbot spat out a response — which sent Palma in the opposite direction. ChatGPT, among the world’s most popular generative artificial-intelligence models, was out of its element in the South American nation, Palma realized. “I was surprised by the orientation error in ChatGPT’s response,” he told Rest o...